Backpack - We've got your backpack
Protecting your travellers, securing your institution
through risk mitigation.
PLAN, SUPPORT AND RESPOND

EXPLORE
BACKPACK

Backpack provides travellers with 24/7
emergency assistance, insurance and health
care services anywhere in the world.
Emergency Assistance
Medical & Travel Insurance
Virtual Telehealth Appointments
Safety Mobile App
Backpack 3d Model
Evacuation Assistance
Mental Health Therapy
Pre-Departure Safety Sessions
GLOBAL LEGAL SUPPORT

INSURANCE
Coverage

Backpack travellers sitting on mountain
GLOBAL MEDICAL & TRAVEL
INSURANCE FOR ALL TRAVELLERS
Comprehensive coverage for medical emergencies, evacuations, return home and third-party liability.
Coverage is available to travellers of all ages and those with pre-existing medical conditions.
Up to 365 days of
coverage
Pre-existing conditions covered up to $100,000
Repatriation
Trip Cancellation & Interruption
$2,000,000 coverage per incident
Doctor, Hospital,
Surgery
, Lab Tests & Imaging
Ambulance
Personal
Liability
100% coverage & no
deductible
Medical, Political, Environmental Evacuation
Accidental
Dental
Accidental Death & Dismemberment

MY PEAK APP

your safety & emergency
response app
With a single click, reach out to emergency assistance, receive emergency alerts, provide a safety
check-in status to your school and connect with all Backpack services.
SAFETY
FEATURES

Instant notifications to travellers if they are in an unsafe area or in proximity to an unfolding incident.

Use the Safety Check-In feature to notify Backpack and your school if you are safe or unsafe

Real-time alerts to school administration regarding the incident and the affected travellers and check-in status.

Couple smiling while traveling
DISCOVER
THE APP

My Peak is your Backpack resource hub connecting you to all your services & support.

  • Access Emergency Assistance
  • Live Chat with an Assistance Agent
  • View Coverage Details
  • Download the Travel Insurance Card
My Peak Mobile Phone Demo
HOW TO: ACCESS SUPPORT
  1. Open your Backpack Contact or My Peak App
    Live Chat, E-mail or Call the 24/7 Global Response Centre
  2. Confirming support
    Provide the agent with your name and date of birth
    and school.
  3. Advise the agent
    Advise the agent what you need and where you are and any other important details (medications, allergies, incident details.
  4. Common supports
    Medical Care, Mental Health Support, Returning Home, Lost Passport, Medication Replacement
Male backpacker on cell phone

PROGRAM
ENROLMENT

Young educated women smiling at camera
HOW IT WORKS?
Effortless Travel Insurance Solutions for Simplified Student Travel, Enhancing
Security and Reducing Complexity
1
Implementation

Our team of experts and security assistance agents follow a strategic implementation framework to thoroughly onboard your new Backpack program, while taking into account your institutional risk management process and protocols.

2
ENROLMENT

We handle enrolment of all travellers into the Backpack program and provide staff and travellers soft and hard copy fulfillment packages prior to departure.

3
LAUNCH

Pre-departure sessions, risk assessments and crisis training are conducted to ensure both staff and travellers are prepared for day-to-day and crisis situations abroad.

CONTACT

BE A LEADER IN RISK MANAGEMENT
WITH BACKPACK.
We’ve got your inquiry!
One of our team members will be in touch soon to share all the details about our backpack travel insurance.
Get ready to explore with confidence!

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